All Heros/Maps

Tank heroes

Tank characters broadly have a high number of hit points and often have some type of shielding to withstand damage, but tend to move slower and have lower damage output compared to the support roles.

D.Va

Main article: D.Va

D.Va, real name Hana Song, is a South Korean mecha pilot and former pro gamer from Busan. She pilots a combat mecha armed with twin Fusion Cannons, shotgun-like weapons that require no ammunition or reload time. Her mecha is equipped with rocket Boosters for short bursts of flight, as well as a Defense Matrix that allows it to shoot enemy projectiles out of the air. She can also fire a volley of Micro-Missiles that do splash damage on impact.[38] D.Va's ultimate ability, Self-Destruct, overloads and detonates her mecha, dealing massive damage to all enemies in a huge radius within line of sight. If her mech is destroyed (either by her ultimate or in combat), she ejects and continues to fight on foot, armed with a mid-range Light Gun, until her mecha can be summoned again.

To protect its cities against a massive omnic that rose from the East China Sea, the South Korean army developed automated battle mechs, deployed in a task force named MEKA (Mobile Exo-force of the Korean Army). As the omnic learned from its battles with the South Korean military, it disrupted the mechs' drone-control abilities, forcing the army to turn to human pilots. They elected to recruit professional gamers, who they believed possessed the necessary skills to pilot their mechs. Hana Song was the reigning StarCraft II world champion at the time, with a reputation for playing to win at all costs and showing no mercy to her opponents. She has since become a global icon, streaming footage of her combat missions.[39]

D.Va was the fifth Overwatch hero added to Heroes of the Storm, released in May 2017 shortly after the game's version 2.0 update.[40]

D.Va is voiced by Charlet Chung.[41][42][43]

Orisa

Orisa is a one-month-old, four-legged female Omnic built by 11-year-old robotics prodigy Efi Oladele, to be a "mechanical peacekeeper" of Numbani. Her primary weapon is the Fusion Driver, a long-range projectile-based machine gun; its alternate fire mode, Halt!, releases a slow-moving projectile that the player can detonate to draw in nearby enemies towards the point of detonation, similar to Zarya's Graviton Surge.[44] She can launch a deployable Protective Barrier similar to Reinhardt's shield which can be used for strategic defenses, and can Fortify her structure to temporarily prevent all forms of crowd control against her, such as Lúcio's sonic blasts or Reinhardt's Earthshatter abilities. Her ultimate ability is Supercharger, a deployable device which gives Orisa and her teammates, provided they are in line-of-sight, an attack boost similar to that of Mercy, though the Supercharger itself can be destroyed by enemy fire and deactivates after a few seconds.[45]

Rebuilt from the wreckage of an OR15 defense robot after an attack by Doomfist in her home city of Numbani, Efi upgraded the hardware and software on the Omnic, emphasizing public safety as its primary objective. Efi's upgrades on the robot also created a sentient identity, in which Efi dubbed the robot Orisa from its designation number. Her name derives from "orisha", spirits in the Yoruba religion of West Africa.[46]

Kaplan believed that Orisa would strategically play similar to Reinhardt as the "anchor" for an advancing team that allies would focus around.[46] Besides being a second anchor tank beyond Reinhardt, Orisa's design came out of trying to push the boundaries of what they could do with a female character in the game, giving her the quadruped tank design and other features. They developed her personality to be somewhat between that of RoboCop and GLaDOS, with the veteran experience of the existing Omnics Zenyatta and Bastion. Because of these disparate elements, the design team came upon the idea of introducing Efi, so that the strange design of Orisa would be that of the Overwatch world as seen through the eyes of an imaginative child.[47] Orisa became the centerpoint of a popular metagame strategy for the attacking team on Escort and Hybrid maps called "pirate ship", where her shield, resembling the sails of a pirate ship, would be placed on the payload as it moved and protect one or more players also stationed on the payload, often typically Bastion or Torbjörn's turret, making it difficult for enemies to approach the payload from that side.[48]

Orisa, the game's 24th hero, was revealed on March 2, 2017. Unlike the previously introduced hero, Sombra, which was the subject of a protracted alternate reality game that was met with some criticism, Blizzard opted to tease Orisa over a much shorter period via social media, introducing the character of Efi and new events in the Overwatch narrative happening on Numbani a few weeks before Orisa's reveal.[46] Orisa was available on the Public Test Servers on the reveal, and was added to the game for all platforms on March 21, 2017, though her appearance in competitive mode was held off for one week as to give time for players to get used to the new character.[45][49][50]

Orisa is voiced by Cherrelle Skeete.

Reinhardt

Reinhardt, full name Reinhardt Wilhelm, is a German soldier and adventurer, and one of the founding members of Overwatch. He wears a heavy suit of Crusader power armor, and carries a rocket-powered war hammer (Rocket Hammer) as his primary weapon. His main ability is a wide hard-light Barrier Field mounted on his arm that allows him to protect himself and teammates behind him from enemy fire. He may also launch a flaming projectile that ignores enemy barriers (Fire Strike), or use a rocket booster to Charge into the enemy lines, crushing them against walls. His ultimate ability, Earthshatter, makes him slam his hammer against the ground, sending out a shockwave that incapacitates enemies in front of him.

Reinhardt Wilhelm is a decorated Bundeswehr veteran from Stuttgart who lives under a knightly code of chivalry. He served as lieutenant to Colonel Balderich von Adler, commander of the Crusaders, which served alongside the regular army to act as their shield. Reckless in his younger years, Reinhardt often left his comrades behind to find glory in battle. That would change during the battle of Eichenwalde, where he lost his left eye to the blade of an OR14 assault omnic: Retreating into Eichenwalde Castle, Balderich gave Reinhardt his Overwatch initiation medal and sent him to rejoin the others, admonishing him to "be their shield". Becoming the only Crusader to survive the battle, Reinhardt remained in Overwatch service well into his fifties, his code of ethics and his blunt honesty making him a respected member of the team, until he was forced to retire due to his age and left to watch as Overwatch collapsed.[51] When Winston issued the call to arms to his Overwatch comrades, Reinhardt - living in the ruins of Eichenwalde - answered without hesitation, despite the belief of his friend Brigitte that Overwatch had tossed him aside due to his age.[52]

Reinhardt had started as one of the characters in the cancelled Titan game, as the "Juggernaut" character. When Titan was cancelled and the Blizzard team were looking for assets, they redesigned the Juggernaut into the Reinhardt character. Between Titan and Overwatch, Reinhardt had gone through eight major redesigns, with the version of Reinhardt in Overwatch having an "08" on one of his shoulder pieces to reflect these revisions. In the redesign for Overwatch 2, Reinhardt had gone through another small revision, and will now have "09" on his shoulder piece.[53] Reinhardt was the most popular tank character during the game's open beta.[54]

Reinhardt is voiced by Darin De Paul.[55]

Roadhog

Roadhog, real name Mako Rutledge, is Junkrat's Australian[56] enforcer and bodyguard. He wields a Scrap Gun that fires shrapnel in a mid-range automatic firing mode, or a short-range shotgun-like single shot. He also carries a NOS canister filled with "Hogdrogen" to self-heal (Take a Breather), and employs a Chain Hook to pull distant opponents towards him. His ultimate ability, Whole Hog, allows him to put a top loader into his scrap gun, firing it in full auto mode with increased knockback, wider spread, and no need to reload.

Mako Rutledge lived in the Australian Outback in the period after the Omnic Crisis. The government of Australia, in an effort to make peace with the omnics, allowed them to take possession of the omnium and the territory around it, displacing the human residents. Mako and other angry humans formed the Australian Liberation Front to strike against the omnium and the omnics that resided around it. In the end, the ALF overloaded the fusion core, destroying the omnium and turning the Outback into a radioactive wasteland, severely disfiguring Mako's face. Mako donned a mask and took to the broken highways on his chopper, forsaking his humanity little by little until he became a ruthless killer.[57] He has since joined up with Junkrat as his bodyguard, in exchange for half of whatever treasure the ex-Junker knows the location of.

Roadhog is voiced by Josh Petersdorf.[58]

Sigma

Sigma, real name Siebren de Kuiper, is a Dutch astrophysicist associated with Talon. His main weapons are Hyperspheres, gravitic projectiles can bounce off walls and damage a small area that draw foes into the explosion, and Accretion, which gathers debris into a large projectile to kinetically throw at opponents, causing knockback. He also has two defensive abilities: Experimental Barrier, a shield that he can extend out in front of him to a variable distance and then recall it, upon which it starts regenerating any damage taken; and Kinetic Grasp, which creates a field that absorbs projectiles that hit it which, upon release, coverts that into temporary shields for the character. His ultimate, Gravitic Flux, allows him to fly up briefly to place a black hole on the ground. Any opponents trapped within the range of the hole are thrown up into the air for several seconds before being slammed to the ground, taking half of their maximum health on impact.[59][60]

de Kuiper was a pioneering figure in his field and conducted most of his research at his laboratory in The Hague. He established a foundation for his work to where he moved onto performing further experiments aboard an international space station. However, an experiment went wrong, briefly creating a black hole that touched de Kuiper. de Kuiper suffered psychological damage from this, and strange gravitational fluctuations persisted around him. Returned to Earth, he was deemed too dangerous to release, and kept in a secret government facility for years, where he became known only as "Subject Sigma". de Kupier retreated into his own mind, believing he would never see the outside world again. However, the Talon organization discovered his existence, and freed him from the facility, hoping to use his gravitational powers to their own end. Talon helped Sigma to regain his sanity and control of the gravitational fluctuations to use as weapons, though Sigma remained unaware that Talon was manipulating him for their own purposes.[61]

The skill kit for Sigma was designed to create another slow-moving anchor tank, similar to Reinhardt and Orisa, which the team would focus around; at the same time, they worked to develop this kit to avoid too much overlap with Zarya, particularly with her ultimate Graviton Surge skill.[62] The team also knew they wanted to make this tank character related to Talon, establishing the basics of the hero concept early on.[63] However, following the addition of Baptiste as Hero 30, Blizzard had anticipated the next hero would be Mauga, a character introduced in Baptiste's origin story, "What You Left Behind". Blizzard wanted to introduce Baptiste and Mauga back-to-back. However, as they neared release, Blizzard found that the kit did not make sense for the personality they had given Mauga. Rather than revamp the kit, they decided to develop a new character that would be better suited for the kit, holding off on Mauga's release as a hero for a later time.[64] Blizzard quickly focused on an astrophysicist, which would readily tie into the gravity-based kit, and then adjusted the kit to incorporate additional gravitational powers that fell in line with the new character while further distinguishing his kit from Zarya's.[63][62] They subsequently gave Sigma a tragic backstory as a villain who is unaware he was being used as a tool and as a weapon of mass destruction within Talon; whereas Baptiste had been in the same situation, Baptiste had the mental stability to walk away, while Sigma's ongoing dementia kept him working for Talon.[64][62] On his reveal, Sigma was revealed to levitate slightly throughout the ground, and to that end, is barefoot, which drew some reaction from fans. Blizzard artist Qiu Fang explained this decision came from real-world mental health hospitals, where patients are often not given any shoes for which they potentially use to harm themselves. As such, leaving Sigma barefoot was to "sell the asylum look".[65]

Following a few teasers on social media in the week prior, Sigma was formally announced as the game's 31st hero on July 22, 2019, and made available on the PTR the following day.[60] Sigma was added across all servers on August 13, 2019.[66] He is voiced by Boris Hiestand.[67]

Winston

Main article: Winston (Overwatch)

Winston is a genetically engineered gorilla, scientist and adventurer. He wields a short-range Tesla Cannon that requires no aiming and electrocutes enemies at close range, and wears armor that incorporates a Jump Pack, allowing him to make leaps across great distances and damage foes on landing. He can also deploy a Barrier Projector that provides a temporary spherical shield to protect himself and teammates from enemy fire. Winston's ultimate ability is Primal Rage, in which he briefly gives in to "the beast within" to get massively increased health and powerful melee attacks with knockback, although he foregoes his primary weapon.

Winston was among a group of genetically enhanced gorillas living at the Horizon Lunar Colony, a research base on the Moon, intended to test the effects of prolonged habitation in space. He took his name from his mentor and caretaker, Dr. Harold Winston, the colony's chief scientist, from whom he also gained his signature glasses. When the other gorillas rose up, killed the human scientists, and took over the colony, Winston escaped to Earth in a rocket he built himself. He later joined up with Overwatch, offering his scientific expertise to the team (such as building Tracer's chronal accelerator). When Overwatch disbanded, Winston went into seclusion at an old Overwatch base in Gibraltar.[68]

Winston appears in the intro cinematic,[69] as well as the animated short Recall. The short recalls how he gained his glasses from Dr. Harold Winston, as well as fending off Reaper and agents of Talon who attempt to hack his database of Overwatch agents.[70]

Winston is voiced by Crispin Freeman.[71]

Wrecking Ball

Main article: Wrecking Ball (Overwatch)

Wrecking Ball is the ring name for Hammond, a super-intelligent hamster mechanic and adventurer, who competes in battles piloting a large spherical mech suit with two forms: a quadrupedal form used for firing his Quad Cannons, his main attack, and a nearly perfectly spherical form which gives him the ability to Roll around the battlefield but without any primary attack. He can engage a temporary Adaptive Shield that increase in strength with the more enemies that are nearby. He can use a Grappling Claw to attach to a surface, switching the mech to its Roll form, and which he can then swing around, gaining momentum and damage enemies in his path, and release at any time. He can execute a Piledriver that slams his mech into the ground, damaging and launching nearby enemies into the air. Hammond's ultimate is Minefield, which deploys a number of proximity mines around him that damage opponents.[72]

Hammond, previously known as "Specimen 8", had been among the genetically engineered animals who resided at the Horizon facility on the Moon when the gorillas led the uprising against the human scientists. Having displayed an ability to regularly escape from his enclosure, as well as a self-taught aptitude for mechanics, Hammond constructed a capsule attached to the scratch-built rocket built by Winston, and hitched a ride with him when Winston escaped to Earth. His capsule separated from Winston's rocket and landed in the Australian Outback, where he modified the capsule into a combat mech to fight in the Scrapyard arena in Junkertown, earning him the nickname "Wrecking Ball". With his winnings, he upgraded the mech further to escape from the Outback and travel the world.[73]

The concept of Wrecking Ball originated from a spheric robotic tank based on magnetism skills, conceived early in Overwatch's development, alongside a push for how "cute" they could make a hero design within the game; Wrecking Ball came about when the team, looking for a new tank character, recognized the potential linkage of ideas themed around a hamster ball. Kaplan stated that the goal for Hammond to be a "very disruptive, high mobility" tank that would be fun to play.[74]

Hammond's first mention in-game was in the "Horizon Lunar Colony" map added in May 2017.[75] Further, with gameplay changes made to the Horizon map released onto the PTR in May 2018, a new room previously blocked had been opened, showing Hammond secretly coordinating his escape from the colony alongside Winston's own plans.[76] The Blizzard Overwatch social media accounts also began teasing a new hero starting in late June 2018.[76] He was formally announced as the game's 28th hero on June 28, 2018, as well as being playable on the PTR that day.[72] He was added to the full game roster on July 24, 2018.[77][78]

Hammond does not speak, as Kaplan said "that would be completely ridiculous",[73] but his animal noises are voiced by Dee Bradley Baker, while his mech's computer, voiced by Jonathan Lipow, translates the squeaks to understandable words.[79]

Zarya

Main article: Zarya (Overwatch)

Zarya, full name Aleksandra Zaryanova, is a Russian powerlifter and soldier. She is armed with a Particle Cannon that can either emit a continuous beam of energy or launch an energy projectile in an arc. She is also able to project a personal Particle Barrier onto herself or onto one of her teammates (Projected Barrier), and soaking up damage with these shields raises the power of her own attacks proportionally. Zarya's ultimate ability, Graviton Surge, forms a gravity well that pulls enemies in and damages them, leaving them open to other attacks.

In her fictional backstory, Aleksandra Zaryanova's village in Siberia was on the front lines of the Omnic Crisis, which devastated the region. As she grew older, she swore to gain the strength to protect her people and homeland. She became a bodybuilder and weightlifter, expected to break a number of records in the world championships, but the dormant omnium in Siberia awakened on the eve of the tournament, and she withdrew from the competition to join the local defense forces.[80]

Zarya was initially conceived of by artist Arnold Tsang after watching a weightlifting competition. He recognized that the body shape of weightlifters was non-standard but would make for a great, tough female hero.[81]

Zarya was the second Overwatch hero added to Heroes of the Storm.[82]

Zarya is voiced by Dolya Gavanski.[83]

Damage heroes

Damage heroes are those that have the largest capacity to deal damage to enemy players, and tend to be able to move quickly around the map. However, they can be more vulnerable to attacks from the other team with lower hit points than other roles.

Ashe

Ashe, full name Elizabeth Caledonia "Calamity" Ashe, is an American gunslinger and leader of the Deadlock Gang, a band of arms-trafficking outlaws based in Arizona. Her main weapon is The Viper, a lever action repeating rifle that can be used for short-ranged quick fire or sighted long shots. She also carries a Coach gun which can knock enemies back and propel her up or away from obstacles as well as enable limited rocket jumping, and can throw Dynamite bundles that detonate after a short delay or immediately when shot with her rifle, setting opponents on fire. Her ultimate ability summons B.O.B., her Big Omnic Butler/Bodyguard, who charges forward to knock enemies into the air before laying down suppressive fire with his built-in arm cannons. Unlike deployable assets from other heroes, such as Torbjörn's turrets, B.O.B. serves as a temporary seventh player on the team until his health is exhausted, and thus is able to capture or challenge objectives, and can be healed by allies.[84][85][86][87]

Born into a wealthy family with connections to the world's top CEOs, Ashe was largely neglected by her parents and left in the care of their omnic butler, B.O.B. She was regularly involved in fights at school, and also in petty crime. It was a chance meeting with a local ruffian named Jesse McCree, a string of crimes they committed together, and a desire to make her own "family" that led her to embrace the path of the outlaw, and she was one of the four original founders of the Deadlock Gang. Spurred by Ashe's increasingly larger heists, the Deadlock Gang's quick rise to prominence resulted in violent conflicts with the other criminal organizations in the American Southwest. After years of fighting, Ashe summoned the heads of the other major groups and used her business acumen, learned from her mostly-absent parents, to convince them that they could work better, if not together, then at least not against one another, so long as they kept their word, did not work with law enforcement, respected one another's territory, and punished any sort of betrayal. No longer having to focus on squabbles with other gangs, Ashe continued to build on her reputation, earning her a place at the top of the authorities' most wanted lists.[86]

Blizzard considered Ashe a "unicorn" character in that her route from conception to implementation was straightforward, a rarity from their past experience. They wanted to create a female gunslinger, but needed to differentiate her from either McCree or Reaper, and some initial designs felt too goth-like. They settled on a mix of a biker and a cowboy. A similar streamlined experience was found with B.O.B., having been already drawn into the storyboard for the animated short "Reunion" and became an internal favorite to bring into the game, and only required translating his design into the game. One difficulty faced by the team was how to implement and optimize B.O.B., since he is treated as another teammate while on the field, impacting the game's memory and performance.[88]

Ashe was introduced as the 29th hero in the animated short Reunion, shown at BlizzCon on November 2, 2018, and was available to play on the PTR on November 5.[89] She was added to the main game for all players on November 13, 2018,[90] and to competitive play on November 27, 2018.[91] She is voiced by veteran voice actress Jennifer Hale.[88]

Bastion

Bastion is a combat robot-turned-explorer. It can Reconfigure between a mobile form outfitted with a submachine gun (Configuration: Recon) and a stationary form equipped with a Gatling gun (Configuration: Sentry). It also has the ability to Self-Repair and quickly regain lost health, and its Ironclad passive reduces damage taken. Its ultimate ability is Configuration: Tank, which allows it to roll on treads and fire explosive rounds from a smooth-bore cannon for a short period of time.

Bastion is a SST Laboratories Siege Automaton E54, a battle automaton originally designed for peacekeeping purposes; during the Omnic Crisis, they were deployed against their human makers becoming a symbol of the horrors of the war. Bastion was severely damaged in the field near the German village of Eichenwalde in the Black Forest during the final days of the war, and was left dormant and exposed to the elements. For more than a decade, it became overgrown with plant life and the nests of small animals, until it unexpectedly reactivated. It had developed a fascination with nature, but its combat programming still took over whenever it encountered anything it perceived as a threat. Due to conflicts with fearful humans, Bastion largely avoids populated areas in favor of exploring the wild.[92] It is usually accompanied by a small bird named Ganymede, who was building a nest on it when it reactivated, and both humanizes Bastion and makes it relatable.

Bastion is the focus of the animated short The Last Bastion, showing the moments when Ganymede inadvertently reactivated it.[93] Bastion was also the first character to be made available in Lego form through official collaboration between Blizzard and The Lego Group.[94] A limited-time event in 2019 allowed players the opportunity to earn a Bastion skin based on the Lego version.[95]

Bastion is voiced by Chris Metzen.[96]

Doomfist

Main article: Doomfist

Doomfist is both the name of the titular cybernetic gauntlet and the title of its wielder, currently the Nigerian-born Akande Ogundimu, businessman and mixed martial artist turned mercenary. He has a short-range Hand Cannon on his off-hand that fires shotgun-like bursts and regenerates ammo over time, but most of his abilities come through melee attacks from the Doomfist Gauntlet. Doomfist can charge up a Rocket Punch that lets him lunge forward and punch an opponent backwards, a Seismic Slam that launches enemies in its range a short distance towards Doomfist, and a Rising Uppercut that greatly launches a single enemy while doing damage. Each ability that successfully hits also generates personal shielding for Doomfist (The Best Defense...). Doomfist's ultimate ability is named Meteor Strike, allowing him to jump into the air and slam the ground, damaging all enemies in a range around that point and pushing them back a short distance.[97]

Doomfist is a generational character, the name and titular weapon passed between three people in the game's fiction.[98] The current holder, Akande Ogundimu, was the heir to a cybernetics and prosthetics company with a love of competitive fighting, but he lost his right arm during the Omnic Crisis and although he got a replacement prosthesis, he was barred from competing. Looking for something to fill the void, he was approached by the previous holder of the Doomfist, Akinjide Adeyemi, to join the Talon terrorist group. Ogundimu agreed and thrived within its ranks, though he eventually grew dissatisfied with Adeyemi's monetary ambitions and killed him to take his weapon, mantle, and control of Talon. Though he was later caught by Overwatch and placed in prison, Talon broke him out, and Ogundimu seized his Doomfist gauntlet to reclaim the Doomfist name and retake his position within Talon.[99][100]

The concept of the Doomfist has existed since first cinematic trailer for Overwatch, with the heroes fighting for control of the gauntlet, and since has been teased as a potential playable character in other game updates.[101][102][99] Doomfist was formally introduced as the 25th hero to Overwatch and was made available to play on all platforms on July 27, 2017.[103][104][105]

Doomfist is voiced by Sahr Ngaujah.[104]

Genji

Main article: Genji (Overwatch)

Genji, full name Genji Shimada, is a Japanese cyborg ninja. His main attack method is to throw three Shurikens, either in quick succession or simultaneously in a horizontal spread. His abilities are Swift Strike, a quick dashing lunge with good range, and Deflect, a defensive stance that briefly ricochets projectiles back at enemies with his wakizashi. His Cyber-Agility allows him to double-jump and run up walls. Genji's ultimate ability is Dragonblade, during which Genji unsheathes the odachi on his back and delivers powerful, sweeping melee attacks.

In his origin story, Genji transforms from a slacker to a superhero.[106][107] His family—the Japanese Shimada crime family—ordered his eldest brother Hanzo to kill Genji for his selfish and hedonistic behavior (as shown in the short Dragons[108][109] and referenced in-game Hanamura map by a shrine devoted to Genji[110]). Before he could die, Overwatch found him and their doctor Mercy restored Genji as a cyborg. After quelling the rogue artificial intelligence in the first Omnic Crisis, Genji left the Overwatch team to find peace with his new body, mentored by the Omnic Shambali monk Zenyatta.[111] When Winston reactivates Overwatch years after the first Omnic Crisis, Genji is one of the first to return.[112]

Gameplay-wise, Genji is a flanker and an infiltrator, best suited to one-on-one fights. Since the cooldown for his Swift Strike resets upon scoring a kill, it is best used as a finishing move. Genji's Deflect ability can counter many enemy ultimate abilities, like Soldier: 76's Tactical Visor or McCree's Deadeye. While some characters function best when paired with specific teammates, Genji works best in isolation.[113] Genji is strong against turrets like Bastion and those of Torbjörn, and is effective at flanking snipers.[114] Genji is vulnerable against characters with energy weapons that bypass his deflection, such as Symmetra, Winston, and Zarya. As Genji is reliant on Deflect, the common way to counter him is baiting him into using it then attacking when it's on cooldown. Genji's agile, melee-oriented playstyle is difficult to learn, yet is popular among new players who like his ninja design.[113]

A vocal minority of players began to complain about Genji's balance with other characters in August 2016, as team strategies came to be centered around his rediscovered abilities when the abilities of other offensive characters were reduced.[115] Later that month, Blizzard rebalanced Genji by reducing the power of his abilities.[116] At the end of 2016, Blizzard offered a special "oni" character skin as a promotion for players who also played the company's multiplayer online battle arena game Heroes of the Storm.[117] Genji was added as one of the heroes in Heroes of the Storm on April 25, 2017.[118]

Genji is voiced by Gaku Space.[119]

Hanzo

Main article: Hanzo (Overwatch)

Hanzo, full name Hanzo Shimada, is a Japanese archer, assassin and mercenary. He wields the Storm Bow and is equipped with specialized arrows, including Sonic Arrows to detect enemies and Storm Arrows to fire six full-power shots in rapid succession. He is also able to Wall Climb, enabling him to reach vantage points, and Lunge forward while in mid-air. His ultimate ability is Dragonstrike, in which he unleashes a spiraling spirit dragon that can travel through obstacles to deal damage in a straight line.

Hanzo is the elder brother of Genji, and the heir to the head of the Shimada clan. He was trained from an early age to take over the clan, becoming a skilled warrior and marksman, as well as a strategist. When his father died, Hanzo was directed by the clan elders to bring Genji into line; and when Genji refused, the two brothers battled, resulting in what appeared to be Genji's death. Guilty and grief-stricken, Hanzo abandoned the clan and traveled the world in an effort to restore his honor.[120]

Hanzo is the focus of the animated short Dragons, where he visits his family's castle on the day of his duel with Genji, leaving offerings at the castle shrine to honor Genji's memory.[121]

Originally, Hanzo had an ability called Scatter Arrows, an arrow that split into multiple arrows that could ricochet off the environment and hit targets around corners. Players grew to find this ability cheap since it, if well-placed, could take out even Tank characters with a single shot. Blizzard addressed this with a rework update that replaced the ability with the above Storm Arrows and Lunge abilities, which went live in May 2018.[122]

Hanzo appears as a playable hero in Heroes of the Storm.[123]

Hanzo is voiced by Paul Nakauchi.[124]

Junkrat

Junkrat, real name Jamison Fawkes, is an Australian scavenger, mercenary and anarchist. He carries a Frag Launcher that fires grenades and employs Steel Traps and remote-detonated Concussion Mines; when he is killed, several primed grenades are released from his body in a final attempt to get back at the attacker (Total Mayhem). Junkrat's ultimate ability is RIP-Tire, a self-propelled truck wheel loaded with explosives that he's able to manually steer and detonate. Junkrat was developed by Blizzard to balance out against Torbjorn's turrets.[81]

After the Omnic Crisis, an "omnium" - an A.I. controller that directs omnics as part of a hive mind - was destroyed in the Outback, turning it into an irradiated wasteland. Living in the ruins are the Junkers, a group of scavengers and mercenaries; Jamison Fawkes was among their numbers. The effects of the radiation awakened a sense of madness which soon developed into pyromania. In the heart of the destroyed omnium, Junkrat found a valuable secret, making him the target of bounty hunters and rival gangs. He made a deal with the Junker enforcer Roadhog, who agreed to become his personal bodyguard in return for a 50-50 share of the profits from their finds.[125] His loud personality often drives him into trouble, one of them is by blowing away their deception when attempting a Trojan-horse plan to get revenge on the Queen of Junkertown after banishing him and Roadhog from her dominion.[126]

Junkrat appears as a playable hero in Heroes of the Storm.[127]

Junkrat is voiced by Chris Parson.[128]

McCree

McCree, full name Jesse McCree, is an American bounty hunter and vigilante with a cybernetic arm and a Wild West motif. He carries his Peacekeeper six-shooter, with its primary fire that can shoot single shots with high accuracy at moderate range, and its alternate fire allowing him to Fan the Hammer to quickly unload the entire cylinder at close range in rapid fire with some loss of accuracy. He can quickly dodge attacks using his Combat Roll ability which also instantly reloads his revolver, and can throw a Flashbang grenade a short distance which stuns enemies and interrupts their abilities. McCree's ultimate ability is Deadeye, which allows him to line up shots on every enemy in his sight, with resulting damage proportional to the time spent aiming.[129]

In the Overwatch narrative, Jesse McCree came from Santa Fe, New Mexico, and is a former member of the Deadlock Gang, a group of traffickers in military hardware operating in the American Southwest. He and his fellows were captured in an Overwatch sting operation, and he was given a choice: prison, or serving in Blackwatch, the black ops division of Overwatch. He chose the latter, believing he could make amends for his past crimes, and revelling in the lack of bureaucratic oversight. When Overwatch began to collapse and Blackwatch sought to reform it to its own ends, McCree went underground, resurfacing years later as a gunslinger for hire.[130]

McCree is considered one of the easiest characters to learn, enabled by the Flashbang/Fan the Hammer combo which can kill most low- to mid-health opponents in one shot.[131]

McCree was one of the few characters developed for the game based on a stereotype, often compared to the Man with No Name,[129][131] but they developed his character and narratives to embrace that stereotype.[132][133] The visual appearance of McCree came about based on a Starcraft tie-in game that the Overwatch team, following the cancellation of Titan, has considered before settling on Overwatch.[134] Blizzard wanted McCree to be a hero strong against agile opponents and to counter close-range abilities, according to Geoff Goodman.[131] To achieve this, McCree has seen a confusing sequence of buffs and nerfs in the months after the game's initial release, which led some to jokingly call him "the most indecisive character" of the game.[135] Initially, his burst damage output and versatility on all ranges made him a popular pick in almost any situation, but after numerous tweaks, he lost his main role of a tank killer and became a somewhat ambiguous anti-flanker with additional long-range capability.[131] When these updates were made, Kaplan said that they were necessary to bring more in line with their vision for McCree's role, saying that "We want McCree to be a counter to people like Tracer, Genji and Reaper. What we're not crazy about, right now, is the way in which McCree can absolutely shred tanks."[136]

McCree is voiced by Matthew Mercer.[137][138]

Mei

Main article: Mei (Overwatch)

Mei, full name Mei-Ling Zhou (周美灵), is a Chinese climatologist and adventurer from Xi'an. She wields an Endothermic Blaster that can either freeze enemies in place with a short-range spray or shoot a long-range icicle projectile, and she can also use it to Cryo-Freeze herself in a solid ice block to shield herself from damage and heal injuries, as well as erect Ice Walls with many versatile uses, primarily for blocking the enemies. Her ultimate ability is Blizzard, which calls down Snowball, her personal weather modification drone, to freeze all enemies in a wide radius.

Mei was employed by Overwatch to help discover the cause for the planet's changing climate, which had been variously blamed on industry, the increasing Omnic population, and increased consumption of natural resources. While deployed at an Overwatch research base in Antarctica, Mei and the other scientists there were trapped by a polar storm that damaged the facility. Lacking sufficient resources to wait for a rescue, they decided to enter cryostasis. But the pods malfunctioned, and Mei was the only survivor when she was found close to a decade later; by that time, Overwatch had disbanded, and all of the bases set up to monitor the climate crisis had stopped functioning. Mei elected to carry on the work alone, accompanied by Snowball.[139] As she restores the base's communication system, she hears Winston's recall for Overwatch, and sets off with Snowball to make her way back to society, joining Winston and Tracer on the first mission to fight the Null Sector off in Paris.[112]

Mei is the focus of the animated short Rise and Shine, showing the moments after she awakened from cryostasis and had to find a way to call for help.[140]

Mei is voiced by Yu "Elise" Zhang.[141]

Pharah

Pharah, real name Fareeha Amari, is an Egyptian security officer. She wears the Raptora Mark VI, a jetpack-equipped combat suit, and wields a Rocket Launcher as her primary weapon. She has a Wedjat (Eye of Horus) tattoo around her right eye. Her abilities are Concussive Blast, a rocket with powerful knockback but no damage, and Jump Jets, a quick jetpack-assisted vertical ascension comparable to a rocket jump. Her passive ability allows her to Hover in the air, which is paired well with her Jump Jets ability. Pharah's ultimate ability is Barrage, where she fires a continuous stream of small air-to-ground rockets at targets, while she is frozen still in place.

Fareeha Amari is the daughter of Ana Amari, one of the founding members of Overwatch. She served as an officer in the Egyptian Army and aspired to follow in her mother's footsteps, but Overwatch was disbanded before she could join its ranks. After leaving the army, Pharah took a job with Helix Security International, a private security firm contracted to protect an artificial intelligence facility below the Giza Plateau.[142]

Pharah is a solid attacker able to consistently maintain pressure on the enemy team. Her rocket launcher allows her to hold chokepoints or lay out suppressive fire onto objectives both in offense and defense, and her vertical agility renders her out of reach for characters reliant on close-range fighting. Her Concussion Blast disrupts enemy formations, and in the hands of a skilled player it can be used to score environmental kills. Pharah is a good match with Mercy, whose Guardian Angel ability allows both of them to fly alongside each other; this tactic is often called "Pharmercy". Pharah is vulnerable against long-range oriented characters, especially those wielding hitscan weapons, such as Widowmaker or McCree.

Pharah is voiced by Jen Cohn.[143]

Reaper

Reaper, real name Gabriel Reyes, is an American mercenary and terrorist, originally a founding member of Overwatch, now a leading member of Talon. He is attired in a black hooded trenchcoat with a white skull mask and wields twin Hellfire Shotguns. His abilities are Shadow Step, a medium-range line of sight teleport, and Wraith Form, a brief period of invincibility and speed increase. He was able to heal himself by consuming the souls of fallen enemies, visible as red burning "Soul Globes" on the ground but later was changed to a passive ability called The Reaping which allows him to steal a 20% heal from the damage he deals. Reaper's ultimate ability is Death Blossom, a twin shotgun gun kata which deals massive damage in a short radius around him.

Born in Los Angeles, Gabriel Reyes was a veteran officer of the United States Armed Forces who was subjected to a "soldier enhancement program", where he and the other selectees were genetically enhanced to become "perfect soldiers"; Reyes became known as "Soldier: 24". When the United Nations formed Overwatch to combat the Omnic Crisis, Reyes was one of the two men from the program on the shortlist to join up and was initially tapped to lead it. However, he was passed over in favor of his friend Jack Morrison, causing a rift between the two men. Reyes was later named commander of Blackwatch, Overwatch's black ops division, but his jealousy of Morrison (due to Morrison's publicity as the official leader of Overwatch, versus Reyes' secret dealings with Blackwatch) eventually caused Reyes to reveal Blackwatch's existence to the public, destroying both organizations and resulting in a battle that destroyed their headquarters in Switzerland. Both men were believed dead, but in reality survived, although Reyes's cells are now simultaneously decaying and regenerating, causing his body to fall apart and rebuild itself over and over again.[144]

Reyes resurfaced years later as "the Reaper", a mysterious mercenary responsible for terrorist attacks all around the world, having been consumed by his hunger for fame to the point that he no longer cared what he was known for. Through the efforts of rogue geneticist and former Blackwatch member Moira O'Deorain, he has developed the ability to steal life essence from his enemies, and also become incorporeal to avoid harm.[145] His true identity is unknown to the rest of the world, as are his motivations, though a pattern of his movements indicates that he is hunting down former agents of Overwatch.[146] He appears in the cinematic trailer, teamed with Widowmaker in a raid in the Overwatch Museum to steal Doomfist's gauntlet for Talon.[69] He also appears in the animated short Recall, where he raids Winston's lab at Gibraltar to steal his list of Overwatch agents, though he was unsuccessful.[70]

Reaper is a flanker/assassin type of character, able to teleport behind enemy lines and attack from the rear to single out targets of importance, before using Wraith Form to escape. The ability to heal from dealing damage helps him in taking out tanks, due to their large bodies and health pools making it easier for him to heal rapidly. Reaper is vulnerable while executing his Death Blossom, so proper usage of it relies heavily on the element on surprise, taking enemies out with its massive damage output before they get the chance to react.

Reaper is voiced by Keith Ferguson.[147]

Soldier: 76

Soldier: 76, real name Jack Francis Morrison, is an American soldier-turned-vigilante and a founding member of Overwatch. He wears a facemask with a visor and carries an experimental Heavy Pulse Rifle equipped with an underbarrel launcher that fires three Helix Rockets. His abilities are Sprint, a forward run with no duration limit or cooldown, and Biotic Field, a deployable device which regenerates the health of allies in the immediate vicinity. His ultimate ability, Tactical Visor, puts up a head-up display that allows his rifle to automatically track enemies in his line of sight for a brief period, similar to an aimbot.

Jack Morrison was born in rural Indiana, and enlisted in the United States military when he was eighteen. His bravery and work ethic earned him the attention of the "soldier enhancement program", and he later joined Overwatch alongside his friend Gabriel Reyes. His contributions to its success in ending the Omnic Crisis led to his being granted command of the task force, leading to a rift between him and Reyes. As Overwatch came under worldwide scrutiny due to allegations of corruption, the tensions between the two men came to outright conflict, resulting in the destruction of Overwatch headquarters. Morrison was believed to have been killed in the explosion, and was reportedly buried at Arlington National Cemetery.[144]

Five years later, however, Morrison resurfaced as the vigilante "Soldier: 76", becoming the focus of an international manhunt following a series of attacks against former Overwatch facilities, stealing weapons and advanced technologies. He wages a personal war to discover the truth behind the events that led to the fall of Overwatch.[148] In the "Bastet" short story released by Blizzard in January 2019, it is revealed that Soldier: 76 at one point had a gay relationship with a man named Vincent prior to fully investing his time into Overwatch, making him the second confirmed LGBT character of the Overwatch roster after Tracer.[31]

Soldier: 76 was actually developed by Overwatch's creative director Chris Metzen in the early 2000s as part of non-gaming related projects within Blizzard, and which he later adapted for a comic story used in Digital Webbing Presents #16, published in July 2004. Metzen described Soldier: 76's background here as one of a line of American "super soldiers" that had been implanted with microchips to give them superhuman abilities. Soldier: 76 was thought killed in an assassination attempt but instead found himself abandoned in South America with no memories of his past, only returning to the United States after a second civil war breaks out, to help try to restore order and discover his past. While Overwatch modified Metzen's original design, the game's version of Soldier: 76 still maintains the same color scheme and jacket that was used in the comic book story.[149][150] Within Overwatch Metzen opted to use the name "Jack Morrison" referencing John Wayne and Jim Morrison.[151]

Soldier: 76 was the most popular offense character during the game's open beta.[54] He was conceived as a "gateway hero" to help players that are used to modern shooters ease into the game,[152] but his versatility and high skill ceiling makes him a good choice for veteran players as well. He is able to perform well in almost any situation, being effective on all ranges, move quickly around the battlefield, as well as able to heal both himself and his team. On the downside, unlike other attackers, he lacks a direct specialization, and his ultimate ability has less potential impact on the game. His pulse rifle is best fired in short bursts at range and in full auto in close quarters, where accuracy is less of an issue.

Soldier: 76 is voiced by Fred Tatasciore.[58]

Sombra

Main article: Sombra (Overwatch)

Sombra, real name Olivia Colomar, is a Mexican hacker and infiltrator. She is equipped with a low-damage, high-capacity Machine Pistol for short range combat. Her trademark ability allows her to Hack enemies, turrets or neutral health kits. Hacked enemies cannot use their abilities, hacked turrets are disabled, and hacked health kits respawn faster and become unusable to the enemy team. Sombra also has Thermoptic Camo that gives her invisibility paired with a speed boost, and can throw down a Translocator beacon that she can later teleport to. Her passive ability, Opportunist, enables her to track enemies that are low on health, even through walls. Sombra's ultimate ability is EMP, an electromagnetic shockwave that hacks all enemies around her, as well as disabling their barriers and shields and displaying if they have fully charged ultimates.[153]

In the Overwatch narrative, Sombra had been orphaned at an early age but quickly discovered her natural gift for hacking. She initially used it as part of the Los Muertos gang that fought against a corrupt Mexican government. Over the years her hacking expanded to other global corporations and powers, managing to keep her identity secret. She was eventually discovered by a mysterious organization that forced her into hiding, destroying all records of her existence. She augmented her body with cybernetic attachments to help her hack, and joined the criminal organization Talon to discover the identity of the organization that uncovered her.[154][155]

Sombra was introduced into Overwatch through alternate reality game (ARG) starting as early as the game's open beta, as to give "an idea of who she is and a little bit of her personality before we even unveiled her", according to Blizzard's lead hero designer Geoff Goodman.[156][157] Sombra is the focus of the animated short Infiltration, where she infiltrates the Volskaya Industries complex alongside Reaper and Widowmaker to assassinate the head executive.[158]

Sombra is voiced by Carolina Ravassa.

Symmetra

Main article: Symmetra

Symmetra, real name Satya Vaswani, is an Indian architect. She wields a Photon Projector that emits a short-ranged beam that does more damage the longer it remains on an opponent. It can also be used to charge up and launch a slow-moving ball of energy in a straight line. She can fire up to three Sentry Turrets that attach to any surface they touch, and which damage opponents in close range. She has a Teleporter skill that allows her to place the entrance and exits points of a warp tunnel that has an infinite duration, through which teammates and certain projectiles and weapons can travel through, until the teleporter is recalled by Symmetra or destroyed by an enemy. Her ultimate ability is a Photon Barrier, a powerful energy shield that blocks opponents' fire, and large enough to cut through the entire map.[159]

The Vishkar Corporation, based in southern India, created hard light technology that allowed it to build cities, and trained its elite architects to bend the hard light into any shape needed for that purpose; with this technology, they built the city of Utopaea to serve as their base. Satya Vaswani's potential was discovered at a young age, and she was taken from a life of poverty to train at Vishkar's architect academy in Utopaea. Becoming one of the top students in her class, she combined the light-bending technology with the traditional dances of her homeland. Given the name "Symmetra", Vishkar dispatched her on clandestine missions around the world to oversee their corporate interests.[160] Kaplan also stated that Symmetra was on the autistic spectrum.[161]

Symmetra initially was defined as a support character, and was one of the more infrequently-selected characters across all game modes during the game's first two years, due to her not being considered a fun character to play and maintaining her support abilities was considered "chore-like".[162][163] Blizzard has been working to revitalize the character since launch, revamping her skill kit twice in December 2016 and later in July 2018 to make her more amenable for players. Prior abilities, since removed, include the ability to give each player individual shields as well as a ranged shield projector that served as her ultimate, and a teleporter ultimate that would appear between her current position and the current spawn room for her team allowing players to quickly return to battle. Her Photon Projector also used to automatically lock onto opponents and its alternative fire used to travel through shields and players. The July 2018 rework moved Symmetra from a support to a damage hero, better reflecting her intended function in a team composition according to Blizzard.[164]

Symmetra is voiced by Anjali Bhimani.[165]

Torbjörn

Torbjörn, full name Torbjörn Lindholm, is a dwarfish Swedish engineer and weapons designer, and a founding member of Overwatch. His armor comes equipped with a mobile forge, and he carries a Rivet Gun that shoots molten slag and a Forge Hammer for construction and melee attacks. His Deploy Turret allows him to toss a turret a short distance away, which will then self-deploy before targeting and firing on any opponent in its sights. His Overload ability briefly increases his armor, and improves his speed and attack attributes for a short amount of time. His ultimate abilitiy Molten Core allows him to shoot up to ten globs of molten metal on the ground, damaging any opponent that crosses through them.

Torbjörn Lindholm believes that technology should serve a better vision for humanity, putting him at odds with his employers, who wanted to control the weapons with artificial intelligence. His deep-seated fear of sentient machines, dismissed at first as paranoia, became reality during the Omnic Crisis, during which he was recruited by Overwatch. His engineering knowledge proved invaluable to achieving Overwatch's aim of ending the Omnic Crisis. After Overwatch was disbanded, his weapons were stolen or stashed away, and Torbjörn has set out to ensure they are not used to harm the innocent.[166]

While Torbjörn was not the first character created for Overwatch, his design, meant to bridge between Warcraft and Overwatch, became the baseline for nearly all other asset design for the game.[167] At launch, Torbjörn would have to place a turret and then hammer on it to bring it up to a higher level, while his ultimate Molten Core would be used to give him a burst of energy and speed as well as briefly upgrading the turret to its highest value. Torbjörn could also collect scrap left by fallen players, when he then could use to make armor pickups for his allies. Lead game designer Geoff Goodman called Torbjörn a "little overly defensive focused", and wanted to make the hero more capable on offense in non-payload map. These new updates were added in an October 2018 patch.[168][169][170]

Torbjörn is voiced by Keith Silverstein.[171]

Tracer

Main article: Tracer (Overwatch)

Tracer, real name Lena Oxton, is a British pilot and adventurer. She wields dual rapid-fire Pulse Pistols, and is equipped with a "chronal accelerator" which grants her the ability to either jump forward in time, crossing many meters in a split second (Blink) or rewind three seconds into the past to heal and restore ammunition (Recall). Her ultimate ability is Pulse Bomb, an explosive charge that sticks to enemies, exploding after a brief delay for massive damage.

Born in London following the events of the Omnic Crisis, Lena Oxton became the youngest test pilot in Overwatch's experimental flight program, and was tapped to test the "Slipstream", a fighter jet that used teleportation technology. During the test flight, a malfunction caused the craft to vanish and Tracer along with it. She was presumed dead. However, she reappeared months later, though suffering from a condition preventing her from maintaining a physical form and which caused her to vanish for hours or even days at a time. It was discovered that the accident desynchronized her molecules from time itself, a condition eventually called "chronal disassociation." The enhanced gorilla scientist Winston invented the chronal accelerator to re-synchronize her with the normal flow of time.[172]

Tracer was the first Hero developed for the game and used to test the gameplay mechanics.[173] Tracer features in the cinematic trailer, teamed with Winston as she tries to stop Widowmaker and Reaper from taking Doomfist's gauntlet.[174] She also appears in the cinematic short Alive, as she unsuccessfully tries to stop Widowmaker from assassinating the omnic monk Tekhartha Mondatta in London.[175] Tracer is featured on the game's cover art, and is a playable hero in Heroes of the Storm.[176] It was revealed in an Overwatch comic that she identifies as a lesbian.[177][30]

Tracer is voiced by Cara Theobold.

Widowmaker

Main article: Widowmaker (Overwatch)

Widowmaker, real name Amélie Lacroix, is a French sniper and assassin. She wields the Widow's Kiss, a versatile rifle that fires in full automatic at close-range, and can convert into a sniper rifle for long-range kills. She also uses a Grappling Hook to reach high ledges and Venom Mines to disable enemies. Her ultimate ability is Infra-Sight, which activates her recon visor to highlight all enemies through walls for her and her team, similar to a wallhack.

Amélie was a ballet dancer and was the wife of Gérard Lacroix, an Overwatch agent heading operations against the terrorist organization known as Talon. When their assassins were unable to get close to Lacroix, they kidnapped Amélie and reprogrammed her as a sleeper agent. She was found and returned home by Overwatch agents, unaware of what had happened; two weeks later, she killed her husband in his sleep. Returning to Talon, she underwent extensive training in the covert arts, and her physiology was altered to slow her heart, turning her skin blue. Her emotional responses numbed by the conditioning, she feels little more than the satisfaction of the kill.[178]

Widowmaker appears in the intro cinematic, teamed with Reaper to steal Doomfist's gauntlet from the Overwatch Museum; a boy visiting the museum uses it against her.[69] She is also featured in the animated short Alive, on a mission to assassinate the omnic monk Tekhartha Mondatta, an advocate for peaceful human-omnic relations.[175]

Widowmaker was the most popular defense character during the game's open beta.[54]

Widowmaker is voiced by Chloé Hollings.

Support heroes

Support heroes typically lack any significant offensive abilities and instead provide support for their teammates, most often in the form of healing or other buffs. They may also be able to apply debuffs to the opposing team, making them more prone to attack. Support heroes tend to have the fewest hit points but also can self-regenerate their health at times.

Ana

Ana, full name Ana Amari, is an Egyptian sniper and bounty hunter, and one of the founding members of Overwatch. She wields a Biotic Rifle loaded with smart darts that damage enemies and heal allies, as well as a sidearm that fires Sleep Darts. She also carries Biotic Grenades that disable enemy healing and boost ally healing. Her ultimate ability is Nano Boost, which grants an attack and defense boost to a teammate hero.

Hailing from Cairo, Ana Amari was considered the best sniper in the world, and rushed in to support the unprepared Egyptian defense forces during the Omnic Crisis. Her marksmanship and her critical decision-making skills led to her being recruited by Overwatch, and she served for many years as Jack Morrison's second-in-command during the conflict, while trying to be a mother to her daughter, Fareeha. Even with her command responsibility, Ana refused to give up going on combat missions. Remaining in service well into her fifties, Ana was believed to have been killed by Widowmaker during a hostage rescue; when Ana hesitated to make the kill shot, realizing that her target had in fact been her friend Amélie Lacroix, Widowmaker shot her through her rifle's lens, destroying her right eye, then proceeded to kill the hostages.[179][180] Though Ana survived, Overwatch soon disbanded. Initially choosing to remain out of combat as the world became embroiled in conflict, Ana realized she could not remain on the sidelines, and has rejoined the battle to protect her homeland.[181]

Ana had already been part of the narrative of Overwatch from the creation of the Pharah character, according to Blizzard's lead writer Michael Chu; they wanted Pharah's parents to be important characters of the Overwatch group that would influence Pharah, and Ana had been established as a sniper in Pharah's story. When they started brainstorming new playable heroes, the idea of an alchemist was raised, leading to the concept of a "skill-based support healer", according to Chu. This led to them to consider making Ana this new playable character, as these support sniper skills would contrast well against those of the already-established character of Widowmaker.[182] Ana was the first character to be added to Overwatch following its launch; she was announced and available to play on the Public Test regions on July 12, 2016,[183] and was playable by all PC and console players on July 19, 2016.[184] In January 2019, Blizzard published a short story "Bastet" that focused on Ana and her relationship with Soldier:76. The story was written by Michael Chu and illustrated by Arnold Tsang. Alongside this, Blizzard ran the first of a mini-event, a two-week long "Ana's Bastet Challenge" that awarded players that won a number of games across any mode, or watched designated Twitch streams with cosmetics related to this story.[185]

Ana appears as a playable hero in Heroes of the Storm.[186]

Ana is voiced by Aysha Selim.[187]

Baptiste

Baptiste, full name Jean-Baptiste Augustin, is a Haitian combat medic and former operative of Talon. His main weapon is a Medic SMG, a submachine gun alongside a secondary Biotic Launcher that fires projectiles that heal allies in their area of effect. As a passive ability, Baptiste's Exo Boots allow him to jump higher after crouching. His active abilities includes a Regenerative Burst that heals himself and nearby allies over a short period of time, and an Immortality Field device that prevents teammates from dying while in range, but the device itself can be destroyed prematurely. His ultimate is an Amplification Matrix that increases damage and healing effects of allies' shots that pass through it.[188]

Originally from Tortuga, Baptiste was among the thirty million children orphaned by the Omnic Crisis. He enlisted in the military of the Caribbean Coalition, an alliance of island nations united by the crisis, as a combat medic, driven by his desire to help others; he would eventually rise to become part of the Coalition's special ops division. After the end of the war, Baptiste struggled to find work until he was recruited by Talon, one of a number of mercenary groups that arose in the aftermath of the crisis. At first, he thrived within Talon, which gave him easy assignments that paid well enough for him to establish a clinic in his hometown. As time went on, however, the missions his unit was sent on became increasingly violent, including assassinations of rivals and operations that involved civilian casualties. Disgusted, Baptiste abandoned Talon and set out to wander the world, offering his aid where he could. Realizing that Baptiste knew too much about their operations, Talon regularly sent assassins, including members of his former unit, to silence him, without success; those few who were able to locate him were never seen again.[189][190]

After approximately a week of teases through their social media sites, Blizzard formally introduced Baptiste as the game's 30th hero with an origin story video on February 25, 2019,[189] and was added to the PTR the following day.[188] Baptiste was made live for all servers on March 19, 2019.[191] In June 2019, Blizzard released "What You Left Behind" a short story about Baptiste's background written by Alissa Wong and illustrated by Arnold Tsang. Alongside the story, Blizzard ran a mini 2-week "Reunion" event that allowed players to earn skins and other cosmetics related to the story by winning matches across any mode and watching specific Twitch streams.[192][193]

Baptiste is voiced by Benz Antoine.[194] Antoine had gotten the role in part for his ability to speak Creole with a French accent.[195]

Brigitte

Main article: Brigitte (Overwatch)

Brigitte, full name Brigitte Lindholm, is a Swedish engineer and adventurer, who wears powered armor similar to Reinhardt. She wields a Rocket Flail that allows her to strike several enemies in close range, and can be thrown in a Whip Shot to hit distant targets and knock them back. She has the ability to engage a Barrier Shield to protect herself and others behind it from damage for a limited time, and when it is active, she can charge a short distance forward in a Shield Bash, stunning the first enemy she hits. She is also able to drop Repair Packs that can help heal other allies and grant them temporary armor. Her Ultimate ability is Rally that allows her to move faster, and provide nearby allies with additional armor while the ability is active.[196]

Brigitte is the youngest daughter of Torbjörn Lindholm, Overwatch's former chief engineer. She was named by her godfather Reinhardt Wilhelm, to whom Torbjörn and his pregnant wife Ingrid were indebted to after Reinhardt saved his life during "Operation White Dome" in Istanbul. As such, Brigitte became close friends with Reinhardt, and grew up on his tales of heroes and chivalry. While Torbjörn was more interested in creating weapons, Brigitte's aptitudes were for creating armor and defensive systems. After the fall of Overwatch, Reinhardt elected to travel the world as something of a knight-errant, and Brigitte, to his surprise, asked him if she could accompany him as his squire, to which he agreed. Her job included maintaining Reinhardt's Crusader armor, to which she was well-suited as it was based on a design created by her father, but as time went on, she was often required to take care of Reinhardt himself, who maintained an overenthusiasm for combat in spite of his increasing age and frailty. Eventually she decided that just maintaining Reinhardt's armor was not enough, and had Reinhardt train her in combat while she created her own suit of armor in secret, so that she could fight alongside him.[197] She accompanies Reinhardt to answer Winston's Overwatch recall.[112]

She appears in the digital comics Dragon Slayer and Reflections. She also appears in the animated short Honor and Glory, where she protests Reinhardt rejoining Overwatch, only for him to explain why he must go back.[198]

After about a week of teasing her announcement, Brigitte was confirmed to be the 27th Hero on February 28, 2018, and was made available to try on the PTR the same day.[199] Brigitte was released for play on all servers on March 20, 2018.[200][201] Kaplan described Brigitte as an "interesting hybrid character", as while she is classified as support, she has many similarities to a tank character. She combines certain elements of Reinhardt (armor and shield) and Torbjörn (providing armor to her allies); as her chosen weapon is a flail, she also bears some similarities to the Crusader class in Diablo III.[citation needed] Brigitte's reveal brought a return of a joking comparison between Overwatch and Paladins by Hi-Rez Studios, a game that also used pre-determine hero characters which had earlier been accused by players of copying the style of Overwatch though ultimately dropped; Hi-Rez's Stewart Chisam pointed out on social media how Brigitte appeared similar in looks and abilities to their character Ash, released in mid-2017.[202]

Brigitte is voiced by Matilda Smedius.

Lúcio

Lúcio, full name Lúcio Correia dos Santos, is a Brazilian DJ and freedom fighter. He is equipped with futuristic roller blades that allow him to skate on walls (Wall Ride), and is armed with a Sonic Amplifier gun that can damage enemies or knock them back with Soundwaves. He uses music to either heal his teammates or increase their movement speed (Crossfade), and can amplify his music at will to boost the effects (Amp It Up). His ultimate ability, Sound Barrier, grants powerful temporary shielding to himself and nearby allies. Jeff Kaplan described Lucio's origins based on the bard class from classic tabletop role-playing games, able to cast auras on their party.[203]

Lúcio Correia dos Santos grew up in Rio de Janeiro during the financial upheaval caused by the Omnic Crisis. He turned to music to lift up the spirits of his disheartened people, performing on street corners and at block parties. When the Vishkar Corporation, a multinational conglomerate, moved in to redevelop Rio, they began to crack down on its citizens with curfews and began to exploit them as cheap labor. Lúcio rose up, stole a Vishkar sonic weapon, and used it against them, rallying the people to rise up and drive Vishkar out of their neighborhoods. His leadership made him a global celebrity, and he began to perform in filled arenas worldwide.[204]

Blizzard announced in February 2017 that Lúcio will be added as a hero character to Heroes of the Storm, retaining similar healing and support capabilities in that game.[205] Blizzard also plans to start distributing "Lúcio-Ohs" breakfast cereal through Kellogg's in early 2019, inspired by one of Lúcio's in-game sprays.[206][207]

Lúcio is voiced by Jonny Cruz.[208]

Mercy

Main article: Mercy (Overwatch)

Mercy, real name Angela Ziegler, is a Swiss field medic and first responder. She wears a winged Valkyrie suit, which allows her to rush towards targeted teammates through the air (Guardian Angel), as well as slow her own descent while falling (Angelic Descent). She wields a Caduceus Staff that alternately heals her teammates or boosts their damage output, and also carries a medium-range Caduceus Blaster as a sidearm. Her Resurrect ability allows her to revive one fallen ally. Her ultimate ability is Valkyrie, which boosts her healing and attack boosts, firing rate, Resurrect cooldown, gives her the ability to fly, and gives her infinite ammunition for a brief period.[38]

Angela Ziegler was head of surgery at a Swiss hospital when she developed specialized applied nanobiology to heal injuries. Her work earned her the attention of Overwatch, who recruited her as their chief medical researcher; the Valkyrie suit she wears was her own design. Though opposed to Overwatch's militaristic approach due to her parents being taken by war, she knew that their resources allowed her to save lives on a global scale. When Overwatch disbanded, she dedicated herself to helping those who were affected by decades of global war.[209]

Mercy was the most popular support character during the game's open beta.[54] Like Symmetra, Mercy saw a major redesign in a September 2017 update, as initially her ultimate ability was Resurrect that could be used to bring all downed players in a small radius back to full health, but which encouraged Mercy players to stay out of battle until needed. With her present kit, Mercy has become a divisive character in the game's meta, being nearly always picked as part of a team composition in competitive modes, but changing the dynamics of a match's ebb and flow.[210]

Mercy is voiced by Lucie Pohl.[211]

Moira

Main article: Moira (Overwatch)

Moira, full name Moira O'Deorain, is an Irish geneticist, a leading member of Talon, and Minister of Genetics for the city of Oasis. Overwatch executive producer Jeff Kaplan has labelled Moira as a "hybrid" hero; while categorized as a support character, she possesses abilities to also deal a high amount of damage. Her main weapon is the Biotic Grasp, which latches on to nearby enemies and drains their health and biotic energy; this biotic energy can then be sprayed out in a cone to heal her allies.[203] Her skills include Fade, allowing her to teleport a short distance, and Biotic Orb, a rebounding sphere that can either heal nearby allies or damage nearby enemies. Her ultimate ability is Coalescence, a beam that heals all allies and injures all opponents it passes, bypassing any shields that may be in place.[212]

Originally from Dublin, Moira O'Deorain made waves in the scientific community more than a decade prior to the game, after publishing a controversial paper detailing a methodology for creating custom genetic programs that could alter DNA at a cellular level. Most scientists found her research dangerous due to its perceived ethical shortfalls, with some even going so far as to accuse her of having the same obsession with scientific advancement that started the Omnic Crisis. Adding to the controversy, other geneticists were unable to reproduce the results of her research. With her career stalled, Moira received a lifeline from an unlikely source: Blackwatch, the covert ops division of Overwatch under the command of Gabriel Reyes. Her involvement with Blackwatch was kept a secret until inquiries following an incident in Venice (played out in the story-based game mode "Retribution") revealed her work, forcing Overwatch to publicly disavow any ties to her or her work. After Overwatch disbanded, Moira was employed by the Ministries, the scientific collective that founded the city of Oasis in southern Iraq, as the head of the Ministry of Genetics. She was also financed by Talon, and (along with Doomfist and Reaper) is among the members of its ruling council who appear in the game. Her origin story video reveals that she is responsible for transforming Gabriel Reyes into Reaper.[145][212] She had made an appearance in Doomfist's introductory comic, released earlier in 2017.[213]

Moira was announced at BlizzCon 2017 as the game's 26th hero on November 3, 2017,[212] and was made available to play on the Public Test Region a few days later.[214] Moira was added for all players in all regions on November 16, 2017.[215] Kaplan said that Moira had been in the works for months well prior to this, having anticipated that the Overwatch player base had been asking for another healer character.[203] Kaplan believed that Moira's fit as a healer depends on the proper team composition where the team generally stays in close proximity, but that her abilities can help support those that tend to separate from the group, like Genji.[203] Art-wise, she was envisioned by Arnold Tsang to be a warlock- or mage-like character, with robes, sleeves and hand motions that evoked a use of magic.[216] This subsequently created some difficulty with her character animations, specifically her sleeves; while they had done long flowing clothes before for Reaper, animating the sleeves with the complex hand movements took several months. This particularly was true for her Legendary skins, which animator Hak Lee said took between three and five months to properly animate.[216][217] Moira's animations in game were found by some journalists to be close references to various anime, such as her running animation matching that of Naruto Uzumaki from the anime Naruto. Chu acknowledged that many of Blizzard's animation team are anime fans and some references had filtered into characters and customization items, and for Moira, the anime-like touches helped to make her character visually distinctive among a fast-paced battled within the game.[218]

Moira is voiced by Genevieve O'Reilly, an Irish voice actress that Chu said was perfect for the role.[217][216]

Zenyatta

Zenyatta, full name Tekhartha Zenyatta, is an omnic monk and wanderer. Rather than moving on foot, he floats above the ground in a meditative pose. He is surrounded by a circle of 8 floating metal orbs named the Orbs of Destruction (resembling prayer beads), which he can use to launch a form of energy to damage foes, either one at a time or through a charged-shot. He can also cast these orbs onto teammates as Orbs of Harmony to regenerate health, or onto enemies as Orbs of Discord that lower their defenses. His ultimate ability is Transcendence, which makes him temporarily invulnerable and applies massive regenerative effects to his allies in a large radius around him.

Zenyatta belonged to the Shambali, an order of omnic monks that had settled in a monastery deep within the Himalayas in northern Nepal, after experiencing a "spiritual awakening" that led them to believe that, like humans, omnics also possessed a soul. Their leader, Tekhartha Mondatta, sought to heal the breach between humans and omnics and bring them into societal harmony through the spreading of their peaceful message in public rallies (one of which resulted in Mondatta's assassination by Widowmaker in London). Zenyatta disagreed with this approach, believing that only directly engaging humans and connecting with them person-to-person will bridge the divide between man and machine. He left the Shambali monastery and wandered the world, seeking to help those he meets find inner peace (such as his encounter with the cyborg warrior Genji). He made Genji, a cyborg, more relaxed and made him understand the purpose of his metallic body.[219]

Zenyatta is voiced by Feodor Chin.[220]